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MERGEN launches ServiceNow CoE in Hyderabad to expand AI, automation services

New Delhi, Aug. 4 -- MERGEN, a digital solutions provider specializing in enterprise automation, has opened a new ServiceNow Center of Excellence (CoE) in Hyderabad. MERGEN's new facility is part of i... Read More


Curated data fails at scale, India is the real AI testbed: Jayaprakash Nair, Altimetrik

New Delhi, Aug. 1 -- As AI adoption moves from experimentation to real-world implementation, many challenges remain. In a conversation with TechCircle, Jayaprakash Nair, Head of AI & Analytics at Alti... Read More


Neo4j appoints former AWS and Oracle exec Ish Thukral to lead India and SAARC

New Delhi, July 31 -- Neo4j, a company known for its graph database technology used in data analytics and connected data solutions, has appointed Ish Thukral as General Manager for India and SAARC. In... Read More


LTIMindtree, Adobe launch BlueVerse CraftStudio for AI-powered marketing solutions

New Delhi, July 30 -- LTIMindtree has partnered with Adobe to launch BlueVerse CraftStudio, a new agency aimed at helping businesses adopt Artificial Intelligence (AI) in their marketing operations. T... Read More


Chatbots were just the opening act, now AI has to drive real CX outcome: Anil Chawla, Verint

New Delhi, July 30 -- As enterprises in India race to modernize customer experience (CX), many are still grappling with the basics, from system availability and data security to effective self-service... Read More


Zoho drives global digital transformation for Joyalukkas with unified CX platform

New Delhi, July 29 -- Zoho has partnered with jewellery retailer Joyalukkas to deploy its Customer Experience Platform across the brand's global retail network. This collaboration is part of a large-s... Read More


Ingram Micro gets new Director of Cloud Sales in India

New Delhi, July 28 -- Ingram Micro, a global IT services provider, has appointed Sunil Golani as Director of Cloud Sales for its operations in India. In this new position, Golani will be responsible f... Read More


LTTS secures $60 million software deal with US telecom provider

New Delhi, July 28 -- L&T Technology Services (LTTS) has signed a $60 million multi-year agreement with a US-based Tier-I wireless telecommunications provider. The contract involves the delivery of so... Read More


From distribution to data: SBI Mutual Fund's ongoing digital transformation

New Delhi, July 25 -- SBI Mutual Fund, one of India's largest asset management companies, has been steadily working on digital transformation for nearly a decade. With over 16 million investors and mo... Read More


Indian enterprises are racing ahead in AI adoption, says Kyndryl's Una Pulizzi

New Delhi, July 24 -- As India rapidly scales its digital infrastructure, enterprises are navigating a complex landscape shaped by AI adoption, cybersecurity concerns, and evolving workforce readiness... Read More